At ICSC Orlando 2025, I attended the general session “What’s Next – Where Is AI Headed for Retail?”
The discussion explored how artificial intelligence is moving from concept to reality in retail—transforming predictive shopping, enabling autonomous stores, driving real-time personalization, and empowering smarter decision-making.
AI is advancing at an incredible pace, and it’s clear it will play a defining role in how retailers operate and how customers shop in the years ahead. At Woolbright, we’re committed to staying ahead of these shifts and embracing innovation that enhances the retail experience.
👉 Check out the session here:
